Automated recording, transcription, and logging for inbound call callbacks
new · reached everyone october 31, 2026 · in version 2026.10
Inbound phone and browser callbacks are now automatically recorded, transcribed, and logged alongside outbound calls, complete with clear compliance notices for both parties.
what changed
- Recorded and transcribed inbound browser and phone callbacks under standard call-logging workflows with automatic two-party compliance notices.
areas: Everyday Experience · Conversations